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Terms of after-sales

The magnetic power is fully implemented by the National Quality Supervision, Inspection and Quarantine Bureau and the Ministry of Information Industry jointly issued the "Responsibility Regulations for the Repair and Replacement of Microcomputer Commodities". The following conditions are not covered by the warranty:br />
1、1. The product's valid warranty certificate or the original serial number label of the product may be altered, replaced or torn. The product does not have a serial number, and the product model or serial number on the warranty certificate does not match the product.

2. The product exceeds the warranty period of the magnetic power regulations.

3. Failure or damage caused by the use, maintenance and storage of the computer working environment not in accordance with the product instruction manual or the instruction manual.

4. Damage caused by disassembling the product and repairing or modifying the product.

5. Damage caused by accident or other force majeure.

6.Services other than the products promised by the sales personnel and additional configurations and gifts are not included in the scope of this warranty.
After-sale’s repair

Dear partners,
In order to serve you better and reduce financial after-sales reconciliation work and the error rate of repair, from now on, please help to cooperate with the use of this document and fill in the documents in accordance with the requirements of the factory. Please help to coordinate and ensure the implementation of this document! It is required to fill in carefully according to the template method, and the bosses will supervise and execute for a period of time to ensure smooth operation! At the same time, the factory will also strengthen its overall work on the after-sales side.

The most fundamental reason for this request is that there is no relevant outer-box voucher in the entire after-sale process of the past year, which makes us hard to distinguish which company returns the goods when the Express company concentrates on picking up the goods, so that after returning the goods to the factory, it will be messed as there are many companies that choose the same express company. In addition, many partners do not have standard internal container documents in the repaired goods, so there will be great inaccuracies in the process of our after-sales inventory. Some of the documents given by the goods are not allowed, and the financial and after-sales reconciliation will waste a lot of time and unnecessary energy. At the same time, when there is doubt in the after-sales service, there will be great difficulties when there is no unified document business business for re-inquiry, which leads to unnecessary losses caused by non-standard after-sales methods. Please take it seriously and supervise personally. We sincerely thank everyone for the cooperation! !



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